Remote Participation 2013

General Information

Time Zone

How to find the virtual room: The Remote Participation Schedule

Remote Participants

Remote Hubs

Remote Panellists

Remote Participation and Major Time Differences

Support lines and email addresses

WebEX Instructions and a Manual

General information

If you are not able to attend the next IGF in Bali, Indonesia, you can follow it remotely! Remote participation, and specifically the hubs structure, has been successful in previous IGFs. This time again you can follow the discussions from home or office; watch the webcast of the event; follow real-time closed captioning ; and participate live. Or you can also expand the discussions and organize an IGF hub in your city!

Remote participants/hubs will be able to interact with the meeting by sending text questions and/or video/audio interventions using the remote participation platform (Webex). These questions will be forwarded to the panel moderator when s/he opens the floor for questions from the audience.

For more details on how to organize a Hub and/or register your hub check the hubs instructions.

Time Zone

If you want to convert your local time to Bali time please visit this website. Bali is located in the Coordinated Universal Time (UTC) +8 time zone. In order to find out what time it is in Bali, you should add 8 hours to the UTC time. You can go to this link to find the UTC time.  On WebEX the time is indicated in accordance to Kuala Lumpur time zone which is located in the same time zone as Bali.

Important Note: Jakarta is not in the same time zone as Bali.

The Remote Participation Schedule

A separate schedule for remote participants has been created and can be found here. You will be able to find the session you would like to attend and click on the Participate Remotely to be taken to the virtual room. If you want to see the transcript outside the WebEX platform you can click on Link to Transcript.

Remote Participants

Remote participants can actively contribute to the workshops by asking questions in the chat box or sending their questions or comments  to [email protected]. When sending a question or comment via email please indicate the workshop no. and workshop title in the title of workshop. Please also indicate your name, affiliation and location. Comments and questions which are sent via email should reach the remote participation team at least hours before the event so that they can be forwarded to the related moderator.

Remote Hubs

Remote participants/hubs will be able to interact with the meeting by sending text questions and/or video/audio interventions using the remote participation platform (Webex). These questions will be forwarded to the panel moderator when s/he opens the floor for questions from the audience.

For more details on how to organize a Hub and/or register your hub check the hubs instructions.

when sending a question from the Hub, please indicate the location and the number of attendees.

For technical and WebEX related questions you can contact us at [email protected]

Remote Participation and Major Time Differences

If there is a major time difference between your location and Bali and you cannot participate at the event in real time, you can send your questions and comments to be read out during the session. You can later on watch the workshop video on IGF youtube channel. Please note that the questions and comments should be related to the subject of the workshop. When sending a question or comment via email please indicate the workshop no. and workshop title in the title of workshop. Please also indicate your name, affiliation and location. You can send your emails to [email protected].

Remote Panellists and Presenters

If you are attending a workshop or a session remotely as a speaker, presenter or a panelist, please read the instructions at this link carefully. If you face any problem you can reach us at  [email protected] .


WebEX Instructions

You can find a detailed manual with instructions on how to join the meetings here.

How to connect to WebEX in 7 steps:

1. When you click  on the link, you will be asked to enter your name and email address. If asked to enter the meeting password, please inserIGF2013. This is the password for all the virtual rooms.

2. After clicking on the 'Join' button, you may be asked to download Cisco WebEX add-on. Please download the required application.

3. After the download has finished you can go back and refresh the page or click on the link to join the meeting.

4. A pop-up window will open: 'Your host has started an Integrated Voice Conference. Do you want to participate?' Click on 'Yes'

5. A 'Speaker/Microphone Test' window will pop-up. Test your equipment, and click on 'OK'

6. Click on 'Participants' to view the host (if video is available), and other attendees.

7. Your microphone will be automatically muted when you enter the room. This is to preserve silence in the room.

Note: To connect to the WebEx platform, Java must be installed. Java is a standard software used in many systems and supplied by a major manufacturer. If Java is not installed in your computer, your browser will try to install Java automatically. If not, please install it manually via www.java.com, or follow the instructions at www.java.com/en/download/help/download_options.xml

Support lines and email addresses

For questions related to webcasting , please send your emails to [email protected]

For questions related to remote hubs you can contact : [email protected]

For questions related to remote moderators you can contact: [email protected]

For questions and reporting technical problems regarding remote panellists and presenters  please contact: [email protected]

Support line

Phone: +62 361 849 84 87

Phone: +62 361 849 84 83